Privacy Policy

Who we are
Information we collect
How we use information
Mobile information & SMS
How we share information
Data retention
Your choices & rights
Security
Changes to this policy
Contact us

1. Who we are

This Privacy Policy describes how AdvisorLab LLC ("AdvisorLab," "we," "us," or "our") collects, uses, and shares information when you visit getadvisorlab.com (the "Site"), request a demo, or otherwise communicate with us. AdvisorLab provides an AI-powered lead-generation and homeowner-outreach platform for storm-restoration roofing contractors.

By using the Site or providing your information to us, you agree to the practices described in this Privacy Policy.

2. Information we collect

We collect the following categories of information:

Contact information you provide — such as your name, business name, mobile phone number, email address, and service-area market, submitted when you request a demo or contact us.
Communication content — messages, replies, and other information you send to us by web form, email, phone, or SMS.
Usage and device information — such as IP address, browser type, pages viewed, and referring pages, collected automatically through standard web technologies including cookies.

We do not knowingly collect information from children under 16. Our Site and services are intended for businesses and business owners.

3. How we use information

We use the information we collect to:

Respond to demo requests and inquiries, and schedule and conduct demonstrations of our platform;
Send you transactional and account-related messages, including via SMS where you have consented;
Provide, operate, maintain, and improve our platform and services;
Communicate with you about products, features, and updates you have requested;
Comply with legal obligations and enforce our Terms & Conditions.

4. Mobile information & SMS messaging

When you provide your mobile phone number and check the consent box on our Site (or otherwise give us your express consent), you agree to receive SMS text messages from AdvisorLab LLC related to demo scheduling, product information, account updates, and follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information sharing with subcontractors who perform support services on our behalf — such as customer service and message delivery providers (for example, our SMS provider) — is permitted solely so that those services can be provided to you. This does not include sharing text messaging originator opt-in data or consent.

We do not sell your personal information. We share information only in the limited circumstances below:

Service providers / subcontractors. We share information with vendors who process data on our behalf to operate our business — for example, communications and messaging providers, hosting, and analytics. These providers are bound to use the information only to perform services for us. As stated above, SMS opt-in consent and phone numbers collected for text messaging are not shared with third parties for their own marketing.
Legal and safety. We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of AdvisorLab, our customers, or others.
Business transfers. If AdvisorLab is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this Privacy Policy.

6. Data retention

We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

7. Your choices & rights

SMS opt-out. Reply STOP to any text message to stop receiving SMS from us. Reply HELP for assistance.
Email opt-out. Use the unsubscribe link in our emails, or contact us at the address below.
Access & deletion. You may request access to, correction of, or deletion of your personal information by contacting us. We will respond consistent with applicable law.
Cookies. You can set your browser to refuse cookies; some Site features may not function as a result.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

10. Contact us

If you have questions about this Privacy Policy or our data practices, contact us:

AdvisorLab LLC
Attn: Paul Kim
2262 Stag Run, Suwanee, GA 30024
Phone: 770-905-5761
Email: kimp@getadvisorlab.com

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